Shipping Overview
We are committed to delivering your carefully curated fashion essentials with efficiency and care. Every order is processed within 1-2 business days after payment confirmation, ensuring your lightweight apparel, accessories, and seasonal staples are prepared for shipment with meticulous attention to detail. Our logistics partners specialize in handling delicate fabrics and structured accessories to maintain product integrity during transit.
Shipping Timeframe
Delivery durations vary based on your location and selected shipping method. Domestic orders typically reach customers within 5-7 business days after processing, while international shipments may require 10-20 business days depending on customs clearance. Seasonal peaks or regional holidays may occasionally extend these estimates, but we proactively monitor all shipments to minimize delays.
Shipping Costs
We offer tiered shipping options designed for both budget-conscious shoppers and those prioritizing speed:
Standard Shipping (10-15 Business Days): $15 for orders under $60
Free Table Rate Shipping (5-10 Business Days): Automatically applied to orders totaling $60 or more
Shipping Regions
Currently serving 40+ countries across North America, Europe, and select Asian/Pacific regions. We cannot ship to PO boxes, military addresses (APO/FPO), or the following territories: Crimea, Donbas, Western Sahara, and certain remote islands. During checkout, our system will automatically verify your address eligibility.
Order Tracking
Within 24 hours of shipment, you'll receive a confirmation email containing:
- Your unique tracking number
- Carrier-specific tracking link
- Estimated delivery window
For consolidated orders with multiple packages, each shipment will have separate tracking details. Our mobile-responsive tracking portal provides real-time updates including customs clearance milestones.
Delayed or Lost Shipments
While 98% of shipments arrive within estimated timeframes, unexpected delays may occur. If your package shows no movement for 7+ business days or hasn't arrived 5 days past the latest estimated date, please contact
[email protected] with:
- Order number
- Screenshot of tracking status
- Shipping address confirmation
Our logistics team will initiate carrier investigations within 48 hours and provide regular updates until resolution.
Customs & Import Duties
International customers are responsible for any customs fees, taxes, or import duties imposed by their country's regulations. These charges are separate from your order total and typically collected upon delivery. We declare all packages at full value with accurate HS codes for textile products and accessories. For reference:
- EU orders may incur VAT (typically 15-25%)
- UK orders often face £8-12 handling fees plus VAT
- Canada usually applies GST/HST on orders over CAD$20
We recommend consulting your local customs office for precise estimates before ordering.